India lockdown: positive tips from across the FM industry

India lockdown: positive tips from across the FM industry

As India goes into lockdown, the way we work has never been so dramatically altered as it is right now. So here at NFS we’ve compiled tips from facilities managers to help organizations in the new enforced agile working world.

We know operational worries and employee welfare are top of everyone’s priorities – but in monitoring the industry, we’ve uncovered positive thoughts from businesses:

Be safe and secure: Circulate clear protocols to your workers so you protect your network security, for example: banning unencrypted memory sticks.

Keep on communicating: Your homeworkers can easily feel abandoned if they are unsupported. Use video conferencing, emailing and social media to communicate with them every day.

Monitor everyone’s productivity: Set your homeworkers clear and realistic deadlines for projects, and monitor the outcomes. Always give them feedback – it is more important now than ever before.

Motivation and morale: Provide daily opportunities for virtual team activities – even lighthearted ones such as a daily quiz; share any serious achievements in a very visible way. Establish What’s App groups, use Facebook pages and other collaborative media so your people can socialize.

Training: Don’t let it slide – it’s a crucial part of keeping your staff engaged and motivated. Provide them with access to online courses, or create virtual workshops that they can join.

Sharing space: Your homeworkers sharing their space with partners and children need to set up the best ground rules they can for when someone needs private time for concentration or video conferencing.

Tech nightmares: Make sure technical support is available for employees working at home – and be ready to change their devices if necessary. If broadband is an issue, try to come up with work-around solutions.

Think wellness: Your workers need to exercise to stay mentally alert and physically well. Encourage them to follow advice on staying as fit as possible.

Be understanding: People working from home can find it a difficult transition, at least initially – and particularly if they are having to combine it with childcare. Provide pastoral support and as much flexibility as feasible.

Takeaway learning: Agile working was already a huge trend worldwide, and this enforced period will tell you a lot about its benefits and how work s– for example, it highlights how collaborative technologies can replace expensive and exhausting travel. This experience could inform future decisions about the way you utilize your real estate and workspace once the crisis is over.